Writing

Find the constraint before you automate

When a team is behind its number, the first instinct is to do more of everything: more outreach, more leads, more tooling. Before any of that, I like to ask a plainer question. What would it take to hit the number, step by step?

Work backwards

Start with the target and divide. Deals needed, at your real win rate, means this many qualified opportunities. At your real conversion, that means this many first meetings, which means this many conversations started. Use measured rates, not hoped-for ones. The arithmetic takes ten minutes and it’s usually sobering.

Then look for the ceiling

Every funnel has a step that can’t go faster no matter how much you pour in above it. It might be the size of the market you can credibly reach. It might be how many deals a rep can carry, or how many new customers onboarding can process in a month. That step sets your output. Everything upstream of it is inventory.

This is where automation goes wrong. Automating the top of the funnel feels productive because the counts go up immediately. If the constraint sits downstream, you’ve built a faster way to create a backlog.

Rank fixes by payoff

Once the constraint is named, the list of projects sorts itself. The cheap fixes that widen the narrow step come first. Volume at the top comes last, and only with a way to switch it off if quality drops.

It’s also worth separating what sales can influence from what it can’t. Some lines in a plan are met by self-serve demand, some by partners, and some by the sales team. Only the last one is a sales problem. Treating all three as one target is how a team ends up working hard on the wrong line.